Brighton Ford: 470 New & Used Fords available in Denver, CO

Very understaffed, which meant the sales, finance and title processes took much, much longer than they should have. We were at the dealership for six hours.

Updated: i did call them and speak with their manager after their reaponse. He did offer to have me bring it back, but I live 2000 miles away and had to get on the road. I am sad to report that the ONE thing they addressed which was the battery would go into sleep mode after 3 days of no use was NOT actually fixed. They charged me almost $1000 to put in a relay switch between the winch and battery because they said that was the issue. Come to find out 2000 miles away, and the last year of my warranty that was not the issue. I cannot take the transit to any other ford dealer for two reasons. 1. The warranty they sold me was ONLY good for Brighton ford. NO other dealership would honor this. 2. I live in Mexico. So this was my only opportunity to have what I believe to be warrantied issues addressed. If you plan to do any business with Brighton ford, be aware of their tactics which is not full disclosure, and lack of care or knowledge to correctly fix or diagnose problems. I wanted to send this to the manager. when i bought my 2020 ford transit van in 2021, you sold me a 7 year aftermarket warranty along with a clear braw(I was told, even a scratch you would have to repair it). I dropped my van off on August 5th 2026 to have the following items looked at: 1. paint chips 2. battery would die after sitting 3 days 3.USB ports from phone to monitor would drop signal often. 4. cigarette light not working 5. airbag light on 6. passanger door out of allignment I do not live in the country, and have to drive back home(mexico) and the only two things that your shop could get to was fixing the airbag light, and they tracked the battery draw to the aftermarket winch. you had my van for 3 weeks and 1 day. I had the appoitment set for over one month. Now i have to go back home, and the next time i can come back, my warranty will be out date. I am extremly discouraged, and frankly i feel like you are stealing from your customers without care. I realize there is nothing that will be done about this, but I think that you should know about the lack of care you show your customers.

⚠️ BUYER BEWARE: Misleading Ads & Fake Decals. Check the official factory window sticker before buying here. This dealer is advertising some vehicles as a factory but slapped aftermarket stickers on the sides to make it look legitimate in photos. Complete misrepresentation. They are inflating online descriptions with fake packages to trick buyers into paying a premium for a basic truck. ASK questions! Check all package details to make sure they exist on the vehicle regardless of stickers!

2nd vehicle that we have bought form Brighton Ford. They are always good about listening to what you sre looking for and then working to find tje best fit. Thank you Art and team.

###PLEASE READ THIS BEFORE BUYING, FINANCING, LEASING, OR SERVICING A VEHICLE HERE### +++NEW UPDATE 9/22/26+++ This update I am about to leave is extremely disturbing and really bad business. I happened to run into a former employee who used to work at brighton ford, in their service department. He remembers my Shelby GT 500 that I brought in to have my clutch looked at. He says that the vehicle was pretty epic and recognizable. 1st off he stated that they did not actually look at the car. They lifted the hood and posted a video of basically nothing. Never even put it on the rack. Then pulled it out of the garage aggressively causing the clutch to completely fail and the slave cylinder to start leaking. They purposely did this because they wanted to repair it, and charge an arm and leg. In the end they wanted me to pay at least $4000 in labor and $2000 in parts. Of course I was told I had to buy my own parts. I am disabled and on a fixed income. I could not afford the repairs and had to sell my dream car because I needed a vehicle. *Updated 6/09/26; THEIR RESPONSE IS A PATHETIC ATTEMPT TO SAVE FACE AND HOLDS NO MERIT. MORE INFORMATION BELOW* This review is continued from their service department. Please consider reading both of my reviews before purchasing, leasing, financing or servicing a vehicle from here. After the shortcomings of the service department, I asked if Brighton Ford would buy my vehicle. I talked to Joe and he told me he would have it looked at. He called me a few hours later and said they were not interested in buying a 2011 Shelby GT500 convertible with 50,000 miles. He told me this car was not worth anything. Kelly blue book was valued at $32,000. This was a beautiful vehicle with upgrades like dashcam, backup camera and underglow. It was clean with 0 damage. It just needed a few mechanical repairs. I owned it for 2 years and only drove it 7000 miles. They have signs on all their entrances stating "let us buy your car". I called and asked to speak to owner's or even a GM about the terrible things Brighton Ford has put me through. I was told NO one was there. This was 2 in the afternoon. Any business like this has someone in charge. Ultimately I was ignored. Because of my experience here, I was forced to sell my dream car. Another Ford dealership didn't hesitate buying my vehicle. They even had it towed there. This is not the 1st time Brighton Ford ignored me. 2 years ago I inquired about a car before I bought the Shelby. I was ignored then as well. I will be exploring legal channels against them mainly because of the service department. BRIGHTON FORD OWES ME A SHELBY GT500, COMPENSATION FOR PTSD & EMOTIONAL DISTRESS. THE SERVICE DEPARTMENT DESTROYED MY CAR, WHETHER ON PURPOSE OR ACCIDENT, THEY MADE MY DREAM CAR NOT DRIVABLE. I AM DISABLED AND BRIGHTON FORD LEFT ME WITH NO CAR. I HAVE LAWYER AND PLENTY OF EVIDENCE AGAINST THEM. HE HAS ASSURED ME THIS WILL BE AN EASY CASE. SEE YA IN COURT. If you are considering buying, leasing, financing, or even having your car serviced at Brighton Ford, I would definitely consider going elsewhere. There are plenty of dealerships in Brighton or even the Denver metro area. *Update: I was asked to call and talk to a general manager. I called each day this week and got voicemail each time. I left messages but received no callbacks. I even asked for the owners and was told they were not there. How does a business run without a GM or someone in charge? I don't get it! This is just another example of the failures at Brighton Ford. It starts with the receptionist all the way to the owner. What's going on at Brighton Ford is totally unacceptable. I stand behind my decision not to buy, lease, or finance a vehicle here. Go to Johnson's auto plaza up the street. It's at 136th & Highway 85. I have worked with them in the past and they know how to treat a customer. It's not Ford but their are plenty of great Ford dealers around the Denver Metro Area. It is definitely worth traveling outside of Brighton to find your next vehicle.

Nice dealership.