Customer Reviews
3.5 out of 5 — 169 reviews
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I work from home and my vehicle is my office. Without it I'm not making an income. I had problems with the Throttle Body and Engine. I spoke to their service department and dropped it off for repair. I dropped my vehicle off that morning at 830a and they had it wrapped up and done before 2pm. Excellent customer service and reputable mechanics! Thank you guys for the speedy service!!
I would like to call out Rodriguez in the Parts department. He did an amazing job going above and beyond, making sure all of my questions were answered with as much detail as possible. He was very well respective and mannered, he kept a professional tone and energetic attitude throughout our entire conversation and I looked forward to reaching out to yall the next time I have an issue or questions. I needed help ordering a part for my truck that wasn’t installed at the factory and he did an amazing job clarifying and locating the part I needed and was able to get me taken care of.
Maynard was the best selling me my Bronco. He was so helpful. ⭐️⭐️⭐️⭐️⭐️
I just bought a new car through Brighton Ford through Maynard Morrison and he was amazing. I feel that they took great care of me and my family and did everything fairly, plus Maynard went above and beyond to take care of me
Everyone was polite and willing to work to get answers to all of our questions. The price never changed with hidden fees so we were able to get exactly what we wanted. Very professional service, highly recommend!! Joe, Mark, and Nathan deserve 10/5 stars!!
Wish I could give more stars. Not only was the customer service amazing. They answered every question. Worked with us on the price. There was not pressure or anything. The people that helped us worked well together. Joe, Mark, and Nathan need to get employee of the month and a healthy raise.
I took my car in for the first time to have two recalls taken care of. I was hesitant because I've heard the stories of dealerships trying to push unnecessary repair services. I dropped the car off and was given a 24-48 hour time frame which they adhered to, car was done in just over a day. They offer free delivery of the vehicle for anyone who lives in town, so I got my car delivered to my house no charge. There was no pushing to do any additional maintenance beyond what we agreed to and everyone from start to finish was so professional and easy to deal with. This was a great dealership experience!
Shot was a good salesperson. Sorry that the deal didn't get done and thanks
Recently bought a second vehicle from Brighton Ford. Worked with Ashot again and had another positive experience. He's very professional and does what he says he will do. Highly recommend!
I had an outstanding experience with Jackson Curdo! From the moment I walked in, he made me feel welcomed and chill. Very knowledgeable and willing to spend the time with me to make sure I get the model of F150 that’s fits my needs. Thank you💯
Vittoria in Service was helpful and professional!
The service crew at Brighton Ford did me a huge solid last week. I was 6 hours from leaving on an international business trip when I found the wipers were dead on my F350. With my slide-in camper on the back, no other dealership would take it for the work. Brighton welcomed me with the camper on, fixed the wipers, and DELIVERED the truck back to my home so I could leave on time for a ten-day camping trip. Thanks for the services!
Maynard is amazing!!!! My son and I had a wonderful, positive experience yesterday purchasing his first vehicle. Maynard was extremely helpful, patient and pleasant during the entire process. Maynard and my son picked-out the perfect truck, and we are over-the-moon with the level of service provided. A first-time purchase is always intimidating, and Maynard's sharing of his knowledge was valued and the purchasing process flowed beautifully. Many thanks!!!
I've bought 2 cars from here it's always a good experience. I'd definitely use them again.
Just purchased a Ford Raptor from Brighton Ford. The entire process was excellent. Very fair negotiations and great service. Matthew kept in close touch through the whole process and kept me up to date on the order. Issac and Marc were also very helpful during the process and at the pickup. Very happy with the team at Brighton.
Great customer service.
Quick and responsive to warranty issues
Thank you so much to Josh at Brighton! He was extremely kind, helpful, and professional in helping us with our Ford Expedition. I appreciate how incredibly accommodating he was and how easy he made it to get my dream car. I highly recommend Brighton for a great experience! They definitely have the vehicle you're looking for and I couldn't be any happier- THANKS AGAIN! 😊